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FAQ'S

The item I want is out of stock what now?

Sign up for our mailing list to receive notifications when an item has been restocked.

Do I have to return the entire set if I want to swap for a different size?

No you don't have to return the entire set, only the top or bottom you wish to exchange for a different size. 

How do I return or exchange an item?
Please post return items with the filled out return card via a track able service to the address below within 10 days from the date of delivery. Please see our return policy below BEFORE returning the item, if you have any questions please contact us by email oneempirestore@outlook.com 

Att: One Empire Returns
       PO BOX 1115
       HOWARD SPRINGS, NT, 0835, AUSTRALIA

What is our return policy?

Items can be returned to us for store credit. You can return item(s)within 30 days of receiving them. The items will need to be in their original condition with tags attached, unworn, unwashed, unstained and in their original packaging. Unless faulty, we do not accept items that are worn, washed, altered, have tags removed or sale items. If you have received a faulty item, we will offer you a refund or store credit. We will not pay the cost of return postage. Please send returns with a trackable service.

 

 

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